Business leaders across the Asia Pacific region are optimistic about their future despite the three major challenges of climate change, global conflict, and financial...
Software companies want to innovate faster, drive profitability, and deliver modern applications that delight customers and support employees.
To do so, development teams must keep...
Manual intensive operations processes are a key cost driver for communications service providers (CSPs). Capacity planning, fulfillment, assurance, and maintenance activities have improved somewhat...
Are you looking to take your customer experience to the next level? Look no further than the latest cutting-edge digital customer experience strategies. Explore...
Get insights from 500 global business leaders about the innovative strategies they implemented using modern ERP systems—and the organizational benefits they achieved—in the Future of...
Procurement leaders have been cautiously intrigued by the potential of Artificial Intelligence (AI) in recent years. While the subject was fascinating, it still seemed...
Ascensos is Europe’s leading customer service outsourcing partner and the only one specialising in consumer retail. The company’s client base includes high-profile brands such...