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The Economist: Digital Capabilities In APAC With Insights Into India – The Journey Towards Greater Opportunities

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Companies embarked on digital transformation journeys to maintain services and found greater efficiencies in the process by raising awareness and enhancing digital skills in...
Nokia

How an Asian mobile network operator gained full visibility into the securityposture of its 4G and 5G networks

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Cyber threats are increasingly persistent, complex, and sophisticated. At the same time, the security regulations that communications service providers (CSP) must comply with are...
Networking

Harness digital channels and WFM to provide the best service for every customer

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Contact centers have more challenges than ever. Agents want more flexibility, while consumers want effortless digital interactions. By pairing a modern workforce management solution...
Backup & Disaster Recovery

Seven Ways to Manage Supply Chain Risk

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Over the past 12 months, the overwhelming majority of manufacturing enterprises have experienced supply chain disruptions of one sort or another, although more than...
Healthcare

Exploring the Relationship of Interest Rates to Value vs Growth Investment Strategies

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After the economic turmoil caused by the COVID-19 pandemic, developed economies faced inflation rates reminiscent of the early 1980s. With the United States and...
Information Technology

Get the facts about cloud native observability

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How do you define observability? Let’s clear up the confusion. Because there are so many definitions of observability, it’s blurring the truth behind the term....
Cloud Computing

Buyers Toolkit: Moving Your Contact Center to the Cloud

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Confidently embrace the cloud revolution by learning what constitutes the right cloud-based tech for your contact center. Click for instant access to each resource. OUR...
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Transforming processes in the new way of finance

Sponsored Pleo 0
The role of the finance team and CFO are...

Less stress, more success: Leverage AI for happier agents

Sponsored Nice 0
AI solutions are currently transforming the contact center industry....

Paving the Road to SAP S/4HANA with BlackLine

Sponsored Blackline 0
It’s no secret that companies who successfully leverage technology...

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